frequently asked questions
- What airport do I fly into?
Marrakech Menara Airport
- Will this trip cater to specific diets?
- What time does the welcome dinner start?
- What if I don't have a roommate?
- If we cannot travel due to COVID-19, what will happen to my payments?
- Will I need to take a COVID test in order to attend?
- Is there free time outside the itinerary?
- What will I be responsible for handling?
- If I change my mind in attending, do can I get a refund?
It is not 100% guaranteed but please let us know your specific diet so we can try and cater to your needs.
The welcome dinner will start between 6:30 pm - 7:30 pm. Please choose flights that will allow you to make the welcome dinner. More details will be emailed upon approval.
No problem, we'll pair you with another guest.
We will postpone the trip to a later date. If you cannot attend the trip during the dates given, you will receive travel credit to attend a different trip. If we decide to remove the destination from our calendar, you will receive a 100% refund. Please refer to our terms and conditions.
Every country will have their own COVID entry requirements, and we will let you know this but we also recommend you to check as well. You will most likely need to present a COVID test and/or prove that you are vaccinated. It is also your responsibility to check the COVID entry/transit if you are traveling through another country. We also recommend getting medical/travel insurance as we are not responsible for these fees.
Each itinerary is different. Some may be more fast-paced than others, please read the destination webpage to see if there is a disclosure for the trip. This will state the pace of the trip.
Please note that deposits are non-refundable, unless we are canceling the trip on our end. Please refer to our terms and conditions for more information.
You will be responsible for your flight, and any other travel requirements needed. For example, visa costs, medical/travel insurance, etc.
As mentioned in our terms, you will be responsible for travel/medical insurance. We highly recommend purchasing insurance to protect you from flight cancellations, any medical assistance needed while abroad (COVID testing and etc).